Quality Control (Fintech)
Must have skills
Job description for Quality Control (Fintech) at Pt Abadi Sejahtera Finansindo
- Observe the sampling data, in order to assess the Operations quality
- Analyze findings and prepare for necessary action, in order to improve the Operation Agents' service quality in the future
- Conduct suspicious call/ chat/sit in/live observe/recording, in order to review Operation Agents service quality
- Sit in with other Operation Team, in order to get the most updated information related to Operation Team activity and Rule
- Create report based on the result in daily and weekly , provide valid information for further improvement
About the company
PT. Abadi Sejahtera Finansindo (Singa.id) menyediakan layanan pinjaman online mikro pertama di Indonesia dengan nama Singa. Perusahaan merupakan badan hukum yang didirikan berdasarkan Hukum Republik Indonesia. Berdiri sebagai perusahaan yang telah terdaftar dan berizin dalam pengawasan Otoritas Jasa Keuangan (OJK) di Indonesia sesuai Peraturan Otoritas Jasa Keuangan (POJK) Nomor 77/POJK.01/2016 tentang Layanan Pinjam Meminjam Uang Berbasis Teknologi Informasi dengan Nomor Izin KEP-47/D.05/2020
Office address
Foresta Business Loft 5 unit 30,Lengkong Kulon,Pagedangan,Tangerang,Banten 15331
