Job description for Network support engineer at greypanel
1. Offer support to all our end users (clients) within and outside Singapore, in resolving network related issues, remotely.
2. Carry out regular monitoring of servers, networks, services, systems, analyse their performance and liaise with relevant parties in rectifying areas of error.
3. Administer Network/system Troubleshooting – In other words, providing proactive response to alarms from network monitoring tools and facilitating corrections wherever necessary in a time efficient manner.
Job requirements：
1. Candidate must possess a Minimum Qualification of Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent
2. Working experience in the related field are prefer, . However fresh entrants are welcome to apply.
3. Written and spoken language proficiency in English & Chinese (to handle English and Chinese speaking clients’ queries)
4. Must be able to work with flexibility and accept rostered shift duties (night shift)
Must have skills
About the company
GreypanelCDN is an independently-researched and developed dispatching system that intelligently distributes globally-located acceleration nodes to users based on their access location. By assigning the nearest resources to users, GreypanelCDN improves web services capacity, network access quality, download speeds and reduces response time, providing in smoother user experience.
