IT Support (Level 2)
Job benefits
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Skills
Job description for IT Support (Level 2) at Pt Digital Solusi Grup
About PT Digital Solusi Grup
PT Digital Solusi Group is a Cyber Security and Software Company that was founded in 2018. Collaborating with international brands such as Kaspersky, Bitdefender, Microsoft, Avast, etc. We have protected over 200,000 devices in more than 200 Cities, and continue to grow every year.
With this rapid growth, we need extraordinary talent to be a part of our extraordinary journey as IT Support.
Our vision is to create a safer digital world.
That is why we need you more than ever!
Job Description:
- Handling installation of software on clients' server(s) on Windows, Linux, Or MacOS;
- Handling installation of software on clients' endpoint(s);
- Handling client troubleshooting through windows server and Linux server;
- Provide POC (Proof of Concept) to new or prospective customers;
- Present new testing methods to identify vulnerabilities;
- Pinpoint methods and entry points that attackers may use to exploit vulnerabilities or weaknesses;
- Review and provide feedback for information security fixes;
- Performs general problem solving and assistance on diverse software applications and hardware systems;
- Stay updated on the latest malware, antivirus product, and security threats;
Job Requirments:
- Candidates must be at least Bachelor’s degree, major in Computer Science / Information Technology/Information System or equivalent, fresh-graduate are welcome.
- But if you're a Highschool graduate with more than 2 years of working as IT Support, that would be fine.
- Understanding of anti-virus software, intrusion detection, firewalls, and content filtering is a must.
- Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
- Familiar with cloud platform services such as GCP, AWS, and its security policies is a plus.
- Proven background in Cyber Security is a must.
- Can operate on Linux, Windows, or Ubuntu is a must.
- Exceptional problem-solving skills.
- Great communication skills to document and share your findings.
It would be great if you have
Certification regarding IT Support or Cyber Security.
This position is based in Malang City, East Java.
Follow our Instagram account @digitalsolusi and @digitalsolusi.career also our linkedin profile page for more info.
PT. Digital Solusi Grup is committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.
About the company
We're Indonesia's largest and most reliable antivirus and software providers Company. We're currently protecting more than 200,000 Devices across 200 Cities on 4 Continents across the Globe. Ranging from a personal devices, to SME, and Big Corporation, We are striving to make the digital world a safer place.
We also provide next-generation protection tailored according to the needs of our business partners, providing effortless cybersecurity solution and enhancement.
Office address
Ruko WOW Blok N/Y 1, Jl. Raya Sawojajar No.12, Sawojajar, Kedungkandang, Malang City, East Java 65139Company gallery
