IT Service Desk Supervisor (Project-based)
Must have skills
Job description for IT Service Desk Supervisor (Project-based) at Lintasarta
Job Description:
- Arrange shift schedule for Service Desk Operators
- Create daily, weekly, and monthly report to customers
- Conduct monitoring and evaluation on Service Desk Operators’ performance
- Act as a liaison between Lintasarta and customers
Job Requirements:
- Minimum Bachelor’s Degree (S1)
- At least 3 years experience as a Service Desk Supervisor
- Familiar with project management and operational management
- Have sufficient knowledge of end-to-end IT Service Management process
- Have strong supervisory, team-collaboration, and decision-making skills
- Have excellent communication skills (both written and verbal)
- Proactive and responsible, particularly when serving as a mediator between Lintasarta and customers
- Willing to be placed in Banking Companies
- Willing to work on a contract basis
About the company
Lintasarta provides the widest possible access of important informations to public and the stakeholders. Various informations that are related to the products and services of Lintasarta as well as other literature about Information and Communication Technologies can be accessed by downloading the informations from this page.
Office address
Menara Thamrin 12th floor, Jl. M.H. Thamrin Kav. 3, JakartaSimilar jobs for you
