Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Skills
Job description for 【iKala Cloud】資深客戶工程師(CDP) Senior Customer Engineer, CDP at iKala Interactive Media Inc
- Responsible for day-to-day customer’s requests and administration of iKala CDP’s products.
- Provide onboarding support to new customers.
- Troubleshoot technical issues and solve the issues by close communication with developers.
- 3+ years of experience in Customer/Technical Support or related positions.
- Strong knowledge of Python or Javascript.
- Excellent communication skills to effectively convey technical information to both technical and non-technical audiences.
- Self-motivated and able to thrive in a results-driven environment.
- Experience with data pipeline design/REST API.
- Experience in the digital marketing/data analytics industry.
- Experience with iOS & Android application development.
- Experience with data analytics related solution (eg. Google Analytics/BI/CDP).
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- iKala 非常重視求職者的職務申請,履歷都經由 HR 及團隊審核,因履歷眾多,審核需花一定的時間,我們將不一一回覆每封履歷,意者將主動聯繫,請求職者悉知並耐心等候。
- 聯絡方式多用 email 聯繫,請務必確認信件不在您的垃圾信箱中。