Job Requirements
Skills
Job benefits
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Job description for Ecommerce Specialist at MINDLAB
- Manage the company's seller accounts (website & e-commerce)
- Daily operations on online market platforms (upload products, stock update, marketplace decoration, maintain purchase orders and shipping)
- deal with customer needs, resolve problems, and handle complaints in a timely manner
- Write and edit product content that will be published on the marketplace
- Managing marketplace ads & Promotions
- Maintain the stability and reputation of the store
- Send compelling messages to potential clients in order to convince them to buy the company's products (online canvassing)
- Monitor market trends and competitor activities in order to discover new product trends and demands for procurement
- Ensure target achievements like improving user experience, increasing website traffic & sales, developing brand loyalty
- Communicate with Relationship Manager for support, information & guidance
- Bachelor's Degree is a must, preferably in a Marketing/Business/Management Major from a reputable university
- Working experience at least 1 year, preferably in e-commerce management or sales
- Fresh graduates with relevant experience are welcome to apply
- Knowledge of sales and negotiating principles
- Excellent communication or presentation skills and ability to build relationships with customers
- Quick learner, agile & persistence
- Able to work under pressure to achieve sales target
- Able to solve problems quickly & high initiative
- Ready to work in a fast-paced company
- Available to work on the weekend
- 08.00 - 17.00, Monday - Friday
- Handling Online Chat outside office hours on weekdays and weekends (device from Mindlab)
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