Job Requirements
Job benefits
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
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Job description for Desk Collection Staff at UKU Indonesia
- Calling customer before the due date as a payment reminder
- Daily Collect the outstanding repayment from customers through the call
- Calling delinquent customers after due date as a payment demand
- maximizing credit collection effectiveness by active contacting customer, and collection promise to pay
- Helping customers on payment services and explain about our financial service
- Maintaining good relationships with customers
- Doing administrative tasks related
- Candidate must possess at least Bachelor's Degree in any field.
- Maximum Age 32 years old
- Required language(s): English, Bahasa Indonesia, (Mandarin will be an advantage)
- required skills : Communication, Collection, Negotiation, Customer data Management
- At least 1 Year(s) of working experience in desk collection for banking / Financial Institution
- Familiar with collection strategies, and creative in negotiating repayment terms and method
- Can Work underpressure, detailed, and meet target
- Willing to work in shifting schedule
- Preferably Staff (non-management & non-supervisor) specialized in Banking/Financial Services or equivalent.
Interview process
- Apply via Glints
- Screening interview with our recruiter
- Interview with our Hiring Manager
- Test
- Final interview
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