Job Requirements
Job benefits
-
Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
-
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
-
Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
-
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
Job description for Customer Service Officer at Hytech
- 1-2 years working experience, prefer in customer service or financial industry
- Good command of Mandarin & English typing due to business nature needed.
- Cheerful personality, good communication and interpersonal skills
- Able to work on shift environment
- Customer Service
- Problem solving & Complaint handling
- Fintech
- Provide quality services to customers and answer customers’ inquiries via live chats, phones & email
- Familiar with all the company’s products and promotions, quickly solve problems for customers
- Record and update customer data and other relevant information
- Address customer feedback as well as complaints professionally
- Ad-hoc task as assigned by Superior