Healthcare And Wellness
Healthcare and wellness are key factors to productivity at work. To make sure that you are doing well, we have prepared various healthcare and wellness programs that can help you take care of yourself.
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Must have skills
Job description for Customer Service Officer at PT. Pintar Inovasi Digital
- Assess our customers by providing relevant consultations.
- Respond promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledge and resolve customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Have a minimum Bachelor’s Degree of any field.
- Experience in working at a Financial Service or E-Commerce Industry as a customer support.
- Strong phone contact handling skills and active listening.
- Familiar with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.