10+ years of infrastructure engineering experience, preferably in Insurance / Financial Services environment.

Strong hands-on expertise in Windows Server, Microsoft Active Directory, DNS, DHCP, and GPO.

Strong experience in VMware vSphere / ESXi / vCenter administration.

Experience in production support or Site Reliability / Operations environment.

Strong troubleshooting, stakeholder management, and communication skills.

Experience managing critical incidents and multiple priorities in fast-paced environments.

Experience in scripting / automation using PowerShell preferred.

Presentation and documentation skills with ability to engage technical and non-technical audiences.

Key Stakeholders: Infrastructure Operations, Cloud CoE, Engineering, Internal / External IA, Tech Risk and Business