Job description for Systems Solutions Engineer at O2 NETWORK PTE. LTD.
Job Summary:
The System Solutions Engineer is responsible for designing and implementing technical solutions that meet customer requirements, supporting the team in ensuring successful project delivery. This role involves hands-on work in system integration, technical troubleshooting, and collaboration with cross-functional teams to provide innovative and efficient solutions.
Job Description:
1. Solution Development
- Analyze customer requirements and contribute to the design of technical solutions in collaboration with the Senior System Solution Engineer.
- Assist in creating system architectures and workflows for seamless system integration.
- Participate in the development of Proof of Concepts (POCs) to validate solution effectiveness.
2. System Implementation and Support
- Configure, install, and test system solutions, ensuring alignment with design specifications.
- Provide technical support and troubleshoot issues during and after deployment.
- Prepare and maintain technical documentation, including system configurations and user guides.
3. Collaboration
- Assist to provide technical input during the pre-sales and implementation phases.
- Engage with vendors and third-party partners to coordinate the procurement and integration of system components.
- Work closely with project teams to provide post-implementation support and resolve technical issues.
4. Learning and Development
- Stay updated with the latest industry trends and emerging technologies.
- Actively participate in training/workshop/summit/conference.
Job Requirements:
- Diploma/Degree in Computer Science, Information Technology, Network Engineering, or a related field.
- 2–5 years of experience in IT systems/network analysis, network engineering, or related fields.
- Proficiency in Microsoft 365, SharePoint, ERP/HRMS systems.
- Experience with Microsoft Azure, Active Directory, virtualization (VMs).
- Basic scripting knowledge (PowerShell/Python) is an advantage.
- Relevant certifications (e.g., CCNA, CCNP, Microsoft Azure Administrator, ITIL) are an advantage.
