About the role

We are looking for an experienced Account Executive who is not only passionate about sales but also thrives on new challenges. If you have an entrepreneurial spirit and a hunger to constantly learn, we want you on our team! This new individual contributor role is a key part of our expansion across SEA Region.

Key responsibilities

Develop sales and pricing strategies to meet sales targets while maintaining profitability.

Manage the whole sales cycle from business development and solution presentation to pricing until final deal closure.

Manage the sales pipeline, ensuring timely and accurate tracking of leads, opportunities, and sales activities.

Engage effectively with all levels across a customer's organization to include all C-level executives, negotiate with clients, and effectively close business deals.

Devise and implement strategies for maintaining relationships in existing accounts, thereby ensuring high customer satisfaction by providing them with completed solution support.

Coordinate with internal teams to ensure smooth business operations and optimal client service. Work with cross-functional teams (technology and R&D) to see through the process end-to-end to ensure sales closure.

Stay updated on industry trends, market conditions, and the competitive landscape to identify new sales opportunities and stay ahead of the competition.

About you

Bachelor's degree in Business, Marketing, IT, or a related field.

3-6 years of experience in sales activities to business clients in the SaaS, software, network or IT services industry.

Excellent sales and marketing abilities, with a track record of driving sales growth, building customer relationships, and expanding market share.

Proven track record of successfully negotiating deals at senior levels of enterprises; ideally brings deep relationships from the industry.

Relevant experience in and understanding of the enterprise service or conversational A.I. technology industry is a plus.

We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.

About us

Sobot started the CX revolution in early 2014 and has served over 5,000 brands and enterprises with millions of customers over online chat, social channels, business messaging, voice calls, etc. It is committed to providing an easy, stable, intelligent, efficient, secure, reliable, open, and compatible platform for global enterprise users to contact and communicate with their end customers. Sobot is also the meta-authorized BSP to enable enterprises to apply for business accounts and send marketing campaigns, notifications, OTPs, and utility messages to their end customers. Sobot has raised seven rounds of funding and received 100 million USD of Series D, led by Softbank.

Benefits

Opportunity to work with cutting-edge AI-powered customer experience technology at one of Southeast Asia's fastest-growing tech companies, serving high-growth markets across Asia and the Middle East.

Join a fast-paced, collaborative startup with a passionate global team focused on creativity, mentorship, and professional growth.

Career advancement opportunities with mentorship, professional development, and the chance to make a meaningful impact on the company and CX industry.

Flat organizational structure that empowers independent thinking, ownership, and the freedom to contribute ideas.