The position is responsible for overseeing all building-related projects and the overall health of DCIS's facilities. The personnel shall lead project procurement, planning and delivery, contractor and asset performance, lifecycle planning and continuous improvement initiatives. The personnel shall also ensure that the School's facilities remain safe, compliant, and resilient, and that all facility operations and projects are carried out in accordance with the School's Health and Safety policies, procedures, and statutory requirements.

Core Requirements of the Post

To provide full Project and Facilities Management and Support for Health and Safety. 

Project Management 

Lead and manage all projects, additions and alterations (A&A), refurbishment works and facilities improvement initiatives from planning through completion.  

Act as Project Manager for all assigned projects, ensuring delivery within approved scope, budget, timeline, quality and Health & Safety requirements.  

Coordinate consultants, contractors and stakeholders to ensure successful project execution with minimal disruption to school operations.  

Prepare project scopes, technical specifications, tender documents, cost estimates and project evaluations.  

Facilities & Asset Management 

Manage all building-related contracts and third-party service providers, ensuring contractual compliance, performance accountability and the delivery of high-quality services.  

Oversee the operational health of all campus facilities through preventive, corrective and predictive maintenance strategies.  

Advise on asset renewal, replacement planning and continuous improvement initiatives.  

  Contractor & Performance Management 

Develop, monitor and report departmental and contractor KPIs, ensuring contractual obligations and annual performance targets are achieved.  

Review contractor performance, conduct service audits and implement corrective actions where required.  

Source, evaluate and negotiate with vendors and suppliers to achieve value for money while maintaining quality and service standards.  

 Health, Safety & Compliance 

Work closely with the Deputy Head of Operations to ensure all facilities works and projects comply with the School's safeguarding requirements, Health & Safety policies, statutory regulations, permit-to-work procedures and contractual obligations.  

Support the implementation of the School's Health & Safety Management System through facilities operations, contractor management and project delivery.  

Ensure statutory inspections, licences and regulatory compliance relating to building services are maintained.  

 Operational Support 

Support the Events Management process through facilities coordination, venue readiness, contractor management and operational logistics.  

Manage building-related operational activities to minimise disruption to teaching and learning.  

Participate in emergency preparedness, business continuity and incident response relating to facilities operations.  

Sustainability & Continuous Improvement 

Work closely with the Deputy Head of Operations to drive sustainability initiatives relating to facilities management, energy efficiency, utilities optimisation and environmental compliance.  

Identify opportunities for operational excellence, digitalisation and process automation to improve facilities management efficiency.  

Monitor utilities consumption and recommend energy conservation and cost optimisation initiatives.  

 Stakeholder Management 

Build and maintain strong working relationships with stakeholders across the School to ensure optimal facilities performance, operational efficiency and user satisfaction.  

Provide technical advice and recommendations to support operational and strategic decision-making.  

Prepare management reports, project updates, business cases and procurement documentation for approval. 

 Other Requirements

§  Contribute positively to the morale and community spirit in the school.

§  Work effectively in different teams.

§  Assist in whole school marketing initiatives and contribute to the growth of the school.

§  Always operate within the stated policies and practices of the school.

§  Maintain an up-to-date knowledge and understanding of curriculum and innovative pedagogy.

§  Meet responsibilities regarding safeguarding; health and safety, equal opportunities and other relevant legislation and conform to professional and ethical requirements.

§  Any other appropriate duties as allocated by members of the Principal Deputy Head of Operations or Director of Operations.

Promote and adhere to the Nord Anglia Education vision and values:

§  Opportunity - for us, opportunities need to be meaningful, about achieving potential and making progress.

§  Impact - for us, impact is about making a difference. It needs to be immediate, positive and lasting.

§  Leadership - for us, leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.

§  Respect - for us, respect is about listening, being inclusive, showing tolerance and getting the little things right.

All staff are required to manage effective personal development as part of NAE’s commitment to invest in staff as the key resource in the organisation.

Everyone must ensure that they meet their statutory responsibilities and adhere to NAE and school policies regarding Health and Safety, Equal Opportunities and other relevant legislation.