Duration of Contract: 12 Months

Job Responsibilities:

Collaborate with the Benefits team to understand current processes and identify areas for improvement. Work with key stakeholders and vendors to design, test, and implement automation solutions (e.g. workflow automation, bots, AI-enabled solutions).

Monitor and evaluate the effectiveness of automation initiatives by tracking productivity improvements, reduction in manual efforts, and enhancements in turnaround times.

Prepare and maintain process documentation, procedures, guidelines, and training materials to support smooth adoption and business continuity of newly implemented solutions.

Assist with User Acceptance Testing (UAT) for system enhancements related to upcoming MAS regulatory reporting requirements.

Provide support for employee wellness initiatives and vendor management activities.

Requirements:

Diploma or Degree in Human Resources, or related disciplines.

Experience in HR operations, process improvement, automation projects, or UAT testing will be advantageous.

Familiarity with workflow automation tools, AI solutions, or HR systems is preferred.

Strong analytical, problem-solving, and stakeholder management skills.

Good communication skills with the ability to work effectively with internal teams and external vendors.

Detail-oriented with strong organisational and documentation skills.

Attn: Xin Yi

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Elitez Pte Ltd | EA Personnel No.: R1874725 | Nicholas Chan | EA License No: 16C8004