About us

EV Group E. Thallner Singapore is a fully owned subsidiary of EV Group (EVG) with headquarters in Austria. We are a leading provider of advanced semiconductor manufacturing equipment and solutions. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering cutting-edge technologies and excellent service support to our customers worldwide.

We are expanding rapidly and looking for several Field Service Engineers to join our team. You will be responsible for providing technical support and maintenance services for our customers in Singapore. As a key member of our Customer Service Support Team, you will play a vital role in ensuring the smooth and efficient operations of our customers' production facilities.

What you will be doing

Conduct site surveys prior to tools installation

Support and perform on-site installations and acceptance tests

Troubleshoot, diagnose and resolve equipment issues

Perform tools preventive maintenance

Implement equipment upgrades and modifications

Liaise with headquarters on customers' tool problems, repairs and upgrade services

Ensure a high level of customer satisfaction through responsive and professional service via phone, email or in person

Conduct training to our customers' on-site personnel

What we are looking for

Tertiary qualification in Electrical, Mechanical or Mechatronics Engineering or related field

Fresh Diploma graduates as well as those with a few years of working experience in a similar technical role in the semiconductor industry to fill different level positions

Semiconductor process knowledge, especially in photolithograph mask alignment, nano-imprint etc

Excellent problem solving and troubleshooting skills with the ability to work independently

Proficient in reading and interpreting technical schematics, manuals and documentation

Familiar with quality control and safety protocols in a manufacturing environment

Excellent communication and interpersonal skills to liaise with customers and internal teams

Willingness to work overtime as needed