Job description for Web3 Community Trading Assistant at CLOUDINNOVATE TECHNOLOGY CO., LIMITED
Key Responsibilities
1. Mentor and Event Support. Help prepare online sessions, courses, and community activities. Organize materials, issue announcements, coordinate sessions, and prepare follow-up summaries.
2. Community Engagement and Moderation. Support daily communication, welcome new members, and answer common questions. Maintain a friendly, orderly environment and refer matters outside your responsibilities to the relevant team.
3. Content Organization and Publishing. Compile public industry information, learning resources, session highlights, and FAQs. Publish general educational content in line with platform rules and review procedures.
4. Information and Feedback Tracking. Monitor public Web3 and digital asset information. Organize community feedback, activity records, and work updates to support content and event improvements.
5. Teamwork and Tools. Collaborate with mentors and operations, using content, community management, and AI tools efficiently. AI-assisted content must be human-verified and undergo the required review before publication.
6. Compliance and Risk Awareness. Follow applicable laws, platform rules, and confidentiality requirements. Do not provide personalized investment advice, promise returns, or share unverified trading information. Do not operate users’ accounts, receive or manage funds, or request private keys, seed phrases, or other sensitive information.
Qualifications
1. Interest in Web3, digital assets, or fintech, with basic knowledge and a willingness to learn. Proof of live trading performance is not required.
2. Strong communication and information organization skills; able to answer general questions clearly, objectively, and accessibly.
3. Responsible, service-oriented, and collaborative; able to complete community support and event tasks within agreed timelines.
4. Familiarity with—or willingness to learn—community, content, and AI tools, with basic information verification skills.
5. Respect for risk disclosures, privacy, and content compliance. Community operations, event support, content creation, or customer support experience is preferred.
