Job Requirements
This job post is managed by
People Team Glints Lever Sync
Job description for UX Researcher (Remote possible) at Glints
At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
About This Role
We’re looking for a user researcher to join our user research team, to provide user insights to develop Glints’ products and to inform business decision-making.
What You Will Be Doing
- Collect qualitative and quantitative insights and report to leadership for actionables.
- Responsible for user research portfolio for the product category - deliver user personas, insights & actionables that drive product direction and business impact.
- Establish a mixed-method approach to monitor and improve user satisfaction metrics.
- Facilitate user study events and design thinking process for the product development squad.
- Build & run research framework and facilitate design thinking process for the product line.
- Being part of developing user research operation systems to scale the impact of users' voice.
Why You Should Join Us
- You will join a company who truly puts users’ voice at the center of product development. You will see your insights turning into products.
- Be part of one of Singapore’s top 10 startups in 2020, as recognised by LinkedIn
- We are proud of our culture - You will work with smart, humble, and collaborative people, as well as a group of down-to-earth leaders who get stuff done.
Who We Are Looking For
- 3 years and above user research experience
- Someone who has strong knowledge both of qualitative and quantitative research for digital products with proven success
- Customer obsession
- Attention to detail
- Team player
- Proactive & accountability
- Great communicator with a proven record of good storytelling on user research reports
- Able to translate reports into actionable
- Data Driven
Lever internal reference: 001e2b72-cf40-4152-b1ce-bdc7744477dd