Training and Setup Officer
Yogyakarta, Indonesia (Remote possible)
Job benefits
- Flexible work hours
- Remote work options
- Parental/family leave
- Medical coverage
- Team building events
Must have skills
Job description for Training and Setup Officer at PT Global Inovasi Ventura
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Training and Setup Job Description
A. Training :
- Provide training to new and existing clients
- Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
- Ensures that training materials and programs are current, accurate, and effective.
- Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
- Identifies problems and opportunities such as operational changes or industry developments that training could improve.
- Conducts or facilitates required and recommended training sessions.
- Collaborates with clients to arrange employee registration for and participation in outside training programs.
- Ensures that training milestones and goals are met while adhering to approved training budget.
- Performs other related duties as assigned.
B. Setup :
- Set up the system implementation for new clients
- Ensure the set up and post sales service are provided to clients in smooth operation
- Liaise with developer and support team for problem resolution
- Monitor set up performance for potential bottleneck, identify possible solution, and work with problem to implement those fixes
- Provide weekly report for all the set up and training completion
- Communicate across departments include management to ensure the setup requirements successfully
- Provide the completion setup approved by client
- Maintain the SOP of the setup and improve over time by building update documentation in writing
Job Requirements :
- Diploma or Bachelor Degree (IT would be preferrable)
- Have experience as a Training Officer or similar role
- Client oriented, able to bring the high quality of training and setup system to our clients
- Eager to learn a complex system and have a high initiative to explore and improve
- Strong organizational and communication skill
- Proficiency English language. Good both in written and verbal
- Mandarin speaking is a plus
- Comfortable with Google platform (google drive, calendars, documents)
About the company
11 - 50 employees
About Global Inovasi Ventura:
Global Inovasi Ventura is a start-up company based in Yogyakarta. We create solutions for the real problem faced by companies, and eliminate the problem by automating the company processes with our solution platform.
Our product is an HR systems which provides a solution to automate human resource process. And our second product is a digital form automation which provide solution to automate every process, transforming paper forms into digital forms.
Working in Global Inovasi Ventura
You can expand your skill or even get the chance to learn new skills as we also provide you with training that you need. We work like a family with the friendly, kind, and great coworkers.
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