Healthcare And Wellness
Healthcare and wellness are key factors to productivity at work. To make sure that you are doing well, we have prepared various healthcare and wellness programs that can help you take care of yourself.
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Personal and professional development are equally important for us. We have prepared various personal development programs related to hobbies, interpersonal as well as soft skills, and many more.
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Must have skills
Job description for Telesales Supervisor at Colearn
- Conduct daily group briefing and 1-1 coaching & counseling for Telesales Agent
- Manage team performance to achieve daily and monthly targets
- Monitor and optimize Telesales Agent utilization for productivity
- Report performance on a daily, weekly, and monthly basis
- Listen to Telesales Agent recordings to ensure they improving the skills and quality
- Flooring, to get an idea of what situation happening on the floor
- At least 2 year(s) of working experience in Telesales field is required for this position
- Preferably Supervisor specializing in Sales - Telesales/Telemarketing (Insurance & Ed-Tech background is a plus)
- Having Knowledge about Root Cause Analysis Method Thinking
- Having experience in handling a team of more than 10 people
- You’ve had experience in EdTech
- You have experience working for a startup who have scaled 0 to1
- You have B2C selling experience