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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Job description for Telesales Executive at Marathon Education
- Calling existing and potential customers (student/parents) to provide information about Marathon’s courses and persuade them to make purchases.
- Accurately record details of customers’ purchase orders.
- Processing all customer purchases accordingly on the CRM system.
- Generating promising leads for the outside sales team to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with Marathon’s products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of all Marathon’s academic courses to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- A positive person with a can-do attitude.
- Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
- Proven experience working as a telesales executive, especially education field.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
- Fast learner and quick thinker
- Result-oriented and time management skills are a plus.
- Applicable for all normal benefits: insurance, discretionary bonus;
- Unlimited paid leave, subject to agreement with the team on schedule;
- Working environment: we are extremely intense people obsessed with building the best education experience for students in Vietnam;
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