
Technical Writer
Job description for Technical Writer at PT. Loyalty Program Indonesia
Responsibilities
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
Requirements
- Proven working experience in technical writing of software documentation
- Ability to deliver high quality documentation paying attention to detail
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Excellent written skills in English and Bahasa Indonesia
- Strong working knowledge of Microsoft Office
- Basic familiarity with the SDLC and software development
- attaching portfolio is a must : - User Manual - API Documentation - FSD/TSD Document
Must have skills
About the company
We believe for every business customer is the king, that’s why you need an CRM solution that automates your core customer membership, customer service and marketing processes.