Technical Support (Linux)
Must have skills
Job description for Technical Support (Linux) at PT Qwords Company International
Responsibilities:
- Install & configure servers
- Responsible to monitor & troubleshoot system servers in a timely manner
- Perform server & network devices maintenance
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Troubleshoot technical problems reported by customers
- Provide solutions and fix technical problems reported by customers
Requirements:
- Solid understanding of Linux system administration (CentOS, Ubuntu, AlmaLinux)
- Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals
- Knowledge of LAMP, cPanel/WHM, and DirectAdmin is a plus
- Knowledge of mail server, Zimbra, mail gateway
- Knowledge of SSL, encryption technology
- SMK/Diploma/Bachelor's degree in IT field
- Minimum 2 years of experience working as IT/Helpdesk Support, system administrator, or other closely related fields
- Good interpersonal and communication skills to interact effectively at all levels
- Strong analytical and troubleshooting skills
- Willing to work on-site (Jakarta Selatan) and within the scheduled shift
Working days: 5 normal working days with 2 days off
Benefit:
Extra paid leaves
Career development training
About the company
Qwords is an IT company with more than 13 years of experience in providing Hosting Management, Data Center, and Domain Name services. We have more than 500 Indonesian and International domain name extensions and cloud hosting with the capacity and resources to meet customer needs. Tens of thousands of domestic and foreign customers have entrusted their services to us.
Qwords provides website solutions for every need—from a personal blog, online e-commerce store, and startup business.
Office address
Gedung Cyber 1 Lantai 3, Jl.Kuningan Barat No 8, Jakarta 12710 - Indonesia