Job description for Technical Documenter Software at Indo Trans Teknologi
Requirement Skills :
- Bachelor’s degree (or equivalent) in Information Technology, Computer Science, Engineering, or relevant technical field.
- Experienced with 1-2 years as Technical Writer/Documenter.
- Excellent technical writing skills and understanding of SDLC (systems development lifecycle).
- Knowledge of :
- Developer Portals: Document APIs (endpoints, schemas, and authentication) using tools like **Swagger** or **Postman**, and maintain internal system architecture logs.
- Visual Aids:Design simple flowcharts, architectural diagrams, and annotated screenshots to make complex workflows visual.
- Proficiency in documentation tools and software, such as Microsoft Office, Notion, Adobe Acrobat, Google Workspace, or other authoring tools.
- Skilled researcher, editor, and more preferred Skills (Nice-to-Have) :
- Basic proficiency in UI/UX design principles or tools like Figma (for better screenshots/layouts).
- Experience in creating video tutorials
- Have a good communication and collaboration experience in working with engineers, product managers, and other stakeholders.
- Ability to handle multiple products simultaneously.
- Flexibility and adaptability to work in a dynamic environment with evolving technologies. Willingness to learn new tools, technologies, and processes as needed.
- A portfolio showcasing previous technical writing/documentation work, preferably in software engineering or related field.
- Proficiency in English is a plus.
- Placement location : Bandung.
Objective and Responsibility :
- Develop comprehensive documentation that meets organizational standards and Research, outline, write, and edit content, working closely with various departments to understand project requirements.
- Gain a deep understanding of products and services and translate complex information into simple, polished, engaging content. Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Make a collaboration with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content and being able to collaborate effectively and seek input from subject matter experts is vital to produce accurate and comprehensive documentation.
- Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration.
- To ensure all product documentation is standardized, up-to-date, and aligned with business and technical requirements.
- Develop content in alternative media forms for maximum usability, with a consistent voice across all documentation.
- Proactively manage the Documentation Roadmap, ensuring that content is updated in sync with every software release or sprint cycle.
