Sales Support Executive
Confidential Company
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Skills
Job description for Sales Support Executive:
Our client is a dedicated purveyor of artisanal fine wines. As a Sales Support Executives, you will be the operations point of contact for both the client's sales representatives and their private clients.
Responsibilities
● Provide efficient and positively memorable sales service to our customers;
● Offer product recommendations for customers with inquiries, tailoring to their preferences and specifications;
● Process and confirm sales orders for private customers in person, via email, and phone;
● Prepare quotations and check available quantities for private and corporate clients upon request;
● Assist new customers with signing up to our mailing list;
● Liaise with our Accounts team to ensure orders have been paid before delivery;
● Coordinate and schedule deliveries with our delivery team;
● Coordinate with Operations Executives and Warehouse Coordinators for warehouse product releases and deliveries;
● Support company-wide marketing activities and initiatives; and
● Assist the operations manager with executive administrative support and other ad-hoc duties.
Must-have requirements for Sales Support Executive:
● 0-2 years working experience in relevant industries, prior experience in wine retail or F&B
establishments is a plus.
● Degree/diploma holder, specialisation in Business Administration or Hospitality is a plus
Attributes and Skills
● Ability to work in a fast-paced environment, with keen initiative and a flexible, can-do attitude
● Strong customer liaison and interpersonal skills
● Proficiency in Microsoft Office (Excel & Word), Google Docs
● Familiarity with inventory management systems, such as DEAR Inventory
