Job description for SHIPS AGENCY OPERATOR at Wilhelmsen Ships Service (S) Pte Ltd
Have you ever stared out at sea and wondered which exotic destinations all these ships you see are coming from and going to? We know, as we are agents in more than 2000 ports around the world.
In Wilhelmsen Ships Agency, we provide our customers with piece of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.
Now more than ever we see that the maritime industry keeps the world going round, and as agents we are the linking pin in the process of transporting goods around the world. Our vision is to shape the maritime industry, and we constantly develop new and improved solutions for our customers, like last mile drone delivery and our online interactive maps showing Covid port restrictions which has reached more than 500,000 users globally.
We now have the opportunity for you to join our global network.
We are looking for a Ships Agency Operator who has maritime background and experience in ships agency operations. If you have a passion for the maritime industry – then this is the role for you!
The Ships Agency Operator will report to Ships Agency Operations Manager.
Required experience and skills :
- Excellent communication skills.
- Process and system understanding.
- Self-motivated and result orientated.
- Proactive and possesses ability to anticipate issue to facilitate preventive measures.
- Able to work under pressure.
- Problem solving skills with ability to make fast and sound judgement.
- Able to effectively plan and direct an operation without compromising on safety to personnel and vessel.
- Good motivator and team leadership skills.
- Familiar with Port & local Authorities regulations, procedures and governing tariffs.
What you will be doing :
- Attend and board vessels as required and as directed by respective Manager.
- Responsible for the effective coordination of assigned port calls.
- Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
- Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (VOSS).
- Ensure mandatory use of VOSS as reporting tool in compliance with the SOP.
- Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
- Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call.
- Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
- Ensure proactive, efficient and timely communication at all times.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Monitor and record expenses that arises during vessels’ port call.
- Ensure Cash-in-Transit as per company procedure.
- Proactively follow up, check and approve supplier’s invoices.
- Ensure cost effective vessel operations.
We offer a culture and work environment of strong leadership, career development and a job that is both challenging and stimulating.
Sounds interesting? If you can see yourself in this role, please let us know why you are our new Ships Agency Operator.
Please apply via link : https://wilhelmsen.wd3.myworkdayjobs.com/en-US/Wilhelmsen/job/Singapore/Ship-Agency-Operator_JOBREQ_918-1
