Job description for Shipping Assistant at Educare Human Capital Pte Ltd
Requirements:
*MS Excel / SAP / Outlook emails
* 1-3 years of relevant Shipping/Logistics Experience preferred
* Experience in export/important documentation is an advantage
*Able to commit to Overtime
*May require occasional overtime during peak shipping periods (March/June/September/December)
*Familiar with incoterms and basic customs procedures.
*Good communication and coordination skills.
Working Hours:
*Normal Day shift (8.00am - 5.30pm) (Able to commit OT if required)
Responsibilities:
1. Documentation Support
Prepare basic shipping documents (e.g. Delivery Orders, Packing Lists, Invoices)
2. Coordination Support
Shipment coordination by liaising with the warehouse team, arranging schedules, and following up on shipment status.
3. Operations Support
Highlight delays or issues to supervisor
Plan shipments based on customer orders and production readiness
Handle customs clearance coordination (import/export, where applicable)
4. Compliance & Administrative
Ensure shipments comply with trade regulations, incoterms, and company SOPs, while supporting internal control, safety, and security requirements.
Maintain proper filing and records of shipping documents for audit and tracking purposes
5. Customer & Internal Support
Respond to basic shipping enquiries (with guidance)
Escalate complex issues, claims, or discrepancies
Stephanie Ang l Educare Human Capital
Reg No.: R1331070 l EA No.: 02C4944
EA License No: 11C4731
