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Job description Service Center Manager Jakmall.com
- Supervise/monitor the daily operations of the service center division
- Manage strategy and service center team development
- Ensure that all claim tickets are not missed for processing
- Customer orientation
- Coordinate with the team to develop customer satisfaction
- Candidate must possess at least a Bachelor Degree
- Understand/follow technological developments around gadgets or other electronic goods
- Able to work in teams or individually
- Have good leadership and management skills
- Have good interpersonal skills (used to dealing with customers)
- Able to work under pressure.
- Minimum 2 years work experience as Service Center Manager