Job description for Senior Account Executive (Ecommerce) at CÔNG TY CỔ PHẦN SOCIAL ELITE
1.Job Description:
Business Development (BD):
- Manage a portfolio of key accounts and own monthly and quarterly revenue targets for assigned clients.
- Grow relationships within the existing client base by developing additional brands and categories within the same group or partner, and by leveraging client referrals.
- Build proposals and service packages (livestream, KOL booking, affiliate, bundled services) for large-scale, long-term projects.
- Leverage the strength of the creator network and the company‘s capabilities to offer optimal pricing, deal and booking solutions.
- Present, negotiate and close high-value contracts directly with brands; drive renewals and upsells to increase contract value.
- Propose new sales models, service packages or approaches based on platform insights.
Account Management (Account):
- Manage the assigned project portfolio to meet committed KPIs for brands and company targets.
- Track and analyze platform metrics (GMV, orders, AOV, conversion rate, traffic, ROAS) to evaluate and optimize project performance.
- Analyze platform and competitor data to identify best-selling products, category trends and opportunities for key projects.
- Plan, execute and optimize Affiliate programs for brands, tracking performance by creator and product.
- Manage Margin and P&L at both project and portfolio level, from quotation to completion.
- Audit the quality of livestream sessions and projects to ensure alignment with plans; resolve issues as they arise.
- Act as the key point of contact with internal teams (KOL/Creator, Livestream Operation, Content, Creative, Planning, Finance, Legal…), ensuring smooth information flow and project execution.
- Contribute to standardizing and improving the Account team‘s workflows.
2.Requirements:
- At least 3 years of experience as an E-commerce, Key Account, Account or B2B Sales professional in the e-commerce field at an MCN, agency or brand, including at least 1 year directly managing key accounts or revenue targets.
- In-depth knowledge and hands-on experience in e-commerce platform operations (TikTok Shop, Shopee preferred); proficient in analyzing platform and competitor data.
- Solid understanding of the Affiliate model on e-commerce platforms (commission structures, sampling, affiliate creator management and performance optimization); hands-on experience running affiliate programs for brands is a strong advantage.
- Strong command of business metrics (GMV, AOV, CR, ROAS, Margin, P&L); able to build financial models and price service packages for large projects.
- Proven track record of closing high-value deals; strong presentation, negotiation and persuasion skills.
- Ability to lead and coach team members; prior team management experience is a plus.
- Good English reading and communication skills for work.
3.Benefits:
- Attractive and competitive salary.
- Attractive bonuses and incentives.
- Lunch and parking allowances.
- Young, dynamic and flexible team that loves learning and supports one another.
4.Working Hours & Location:
- Monday – Friday: 9:00 – 18:00
- Long Beach Pearl Building, No. 1, 3/2 Street, Vuon Lai Ward, Ho Chi Minh City
