Search Operation Specialist
Skills
Job description for Search Operation Specialist at TikTok Vietnam
Trust & Safety Introduction
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Team Introduction
Our Search Operation - Evaluation & Investigation team covers the evaluation service for 15 countries and 14 languages, committed to providing data guarantee for search engine strategy and daily indicator monitoring through timely and accurate evaluation of search engine results, and providing services for improving the user search experience. We also support multilingual longtail query, content value, authority, timeliness, and user feedback to organize research and evaluation work. We provide a basis for improving the user search experience through professional research reports and multi-dimensional experience optimization directions exploring.
What will I be doing?
1. DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
2. Judging user search needs through query and tools, and sorting out the classification of requirements.
3. Comb the types of search bad cases and rate the quality of the results.
4. Give ideal search results and feedback suggestions for policy improvement.
Qualifications
What should I bring with me?
1. Bachelor and above degree. Excellent skills in Vietnamese and English.
2.Understand about search engines, familiar with Google, YouTube, Instagram, Facebook.
3. An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
4. Strong ability to learn and understand.
5. Familiar with common office software, machine learning project experience is preferred.
About the company
Everyone is a creator, whether they're using our app or developing their career here at TikTok.
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