Job Requirements
1 - 3 years of experience
This job post is managed by
Lynne Tan
Last active 2 years ago
Skills
Job description for Sales Support & Customer Service Assistant at Environmental Solutions (Asia) Pte Ltd
Job Description
- Compiling daily lists of leads and delegating them to sales team associates
- Maintaining an accessible and organized filing system for sales and administrative professionals
- Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
- Providing assistance to management team members and executives as needed
- Performing data entry duties in regards to metrics, sales figures and other key data
- Creating and processing sales in a timely manner
- Reporting any unusual activity to supervisors
- Expediting requests rush orders and altering sales orders and shipping information as required
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- PR / Singaporean / Malaysia Only
Kindly provide your details in resume:
- Photo
- Experience & Qualifications
- Current and Expected salaries
- Date availability / Notice duration
Interested applicants are invited to sent in full resume.