Job description for Room Attendant at Worldwide Hotels Group
Performs routine duties in cleaning and servicing of guest rooms under supervision of Housekeeping Supervisor. Room Attendant promotes a positive image of the property to guests and must be honest, friendly and should also able to address guest requests and problems.
Maintain complete knowledge of and comply with all housekeeping departmental policies/service.
Job Description
- Cleans guest bathroom/bedroom.
- Replenishes guestroom and bath supplies.
- Replenish room amenities according to the operational standards.
- Ensure security of guest rooms and privacy of guests
- Perform thorough cleaning duties.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Inspect condition of linens and replace soiled/damaged ones.
- Responsible for the cleanliness and maintenance of his work area.
- Report about any defect in room, any damage & lost of hotel supplies.
- Report about any lost & found item left in checked out rooms.
- Update status of rooms cleaned on assignment sheet, as well as PMS by using room telephone.
- Return and restock cart at end of shift
- Always maintain Trolley in good condition
- Attend Housekeeping briefing.
- Participate in company's sustainability effort for the environment and being an inclusive employer.
Job Requirements
- Meet the attendance guidelines of the job and adhere to departmental and company policies.
- A team player and takes initiative to assist other team members when required.
- Well-groomed and professional disposition.
- Commitment to work rotating shift and any day, including weekends and public holidays.
- High attention to details.
