Job Requirements
Less than a year of experience
This job post is managed by
hello
Last active 2 years ago
Skills
Job description for Retail Intern at Expressions
We’re looking for a cheerful and responsible individual who have the heart to serve customers in a beauty and spa industry and be responsible for overseeing the beauty and spa operations.
Responsibilities include, but not limited to:
- Support the Operations Manager in the supervision of store operations and manpower
- Manage front desk operations
- Attend to customer enquiries
- Perform sales pitch for spa and massage services
- Provide service excellence to garner good service reviews
- Handle customer complaints, if any, and provide appropriate solutions and maintain excellence after-sales customer relationships.
- Responsible for merchandising presentation
- Work with HQ marketing team to brainstorm and propose promotion activities, and ensure prompt promotion and display execution
- Maintain exemplary spa environment in terms of cleanliness and tidiness
- Manage store inventory through requisition and stock taking.
- Daily reporting of spa and massage services and any other operational issues to management
Eligibility Criteria
- Background in Spa/Hospitality
- Customer-oriented
- Strong communication and problem-solving skills
- Able to translate English to Chinese