Job Requirements
1 - 3 years of experience
This job post is managed by
Sofhia Lee
Last active 2 years ago
Skills
Job description for Retail Associate at Seager Inc Pte Ltd
Role Description
This position reports to the Retail Manager and assist customers and responds to customers’ complaints, requests, queries and comments through retail shops and online platforms.
Specific Responsibilities
• Managing the physical store-front and the omni-channel aspects of the business
• Using e-commerce platform as a sales tool to explain product features to customers, and to cross-sell our full range of inventory online.
• Managing the fulfilment of e-commerce orders for customers that wish to collect in-store.
• Analyse data of offline store vs online sales to identify gaps and differences in sell-through. Use this data to identify high-potential products that are doing well online but are not well-represented in store.