Job description for Progress Advisor at English1 (KSW Group)
Job Descriptions:
- Deliver timely, clear updates on student progress to parents
- Build long-term, trust-based relationships with students & families
- Address concerns proactively and resolve learning or scheduling issues
- Drive course renewals & referrals through personalized support
- Monitor progress data and flag early signs of disengagement
- Other duties and responsibilities assigned by the company when needed.
Requirements: - Female/Male.
- University graduate, Diplma/Bachelor degree in related field or equivalent.
- Preferably with experience in service, consulting, or education line with 1 year experience.
- Excellent communication & relationship-building skills
- Strong problem-solving ability and attention to detail
- A caring, proactive mindset with strong teamwork skills
- Confidence in presenting program value and supporting retention
