Job description for Part Time Customer Service at SWEETEST MOMENTS PTE LTD
3 week contract: 23 Oct 2026 - 8 Nov 3036 (only required to work Fri-Sun for the period)
Friday: 12.30pm - 5.30pm
Saturday: 12.30pm - 5.30pm
Sunday: 8.30am - 1.30pm
What You’ll Do
Your duties will include handling customer enquiries and orders in person and on the phone
Handle administrative duties which include designing and printing of customized cards, toppers, labels, etc
Process product orders, including compilation, confirmation and amendment of orders
Assist in handling customer feedback and complaints and providing necessary service recovery
What You’ll Need
Some relevant work experience in customer service or frontline
Good written and spoken communication skills
Pleasant disposition and cheerful personality
Passion for excellence with respect to treating and caring for customer
Ability to build rapport with customers and understand their needs
Ability to listen, think and respond effectively to customer needs and request
Ability to multi-task, prioritize, and manage time effectively
