Job Requirements
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Job description for Operations Associate - Surabaya at Lalamove Indonesia
Job Descriptions
- Design, develop and implement driver acquisition processes
- Focus on building up supply of Motorcycle, MPV, Van, and Pickup Bak in Surabaya and surrounding
- Hands on offline drivers acquisition & onboarding
- Setup drivers SOP and in charge of drivers quality
- Build and retain a high activity driver community
- Increase Lalamove’s brand awareness by substantially growing the number of branded vehicles
- Maintain order fulfillment corporation and non corporation
- Achieving total alignment with local teams when executing new initiatives
- Exceed individual and team targets & KPI's
Requirements
- At least 2 year experience from operations background, preferably from startup company.
- Understand with Surabaya market
- Ability to communicate in local languages are preferable
- Join or have strong connection with drivers community in Surabaya
- Ability to communicate, present and influence credibly and effectively at all levels of the organization
- Ability to champion new processes from plan to close
- Positive, passionate, proactive, self-initiative and attentive to details
- Strong verbal and written communication skills with fluent proficiency in written and spoken English
- Experience and familiar with spreadsheets, Microsoft Excel, and Power Point
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