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Skills
Operations Management
This job post is managed by
Andrew Tanuwijaya
Last active 6 hours ago
Job description for Operational Manager at Shoesmart
Key Responsibilities:
· Design operations strategies, maintain and execute it on a micro and macro levels according to Shoesmart’s business plan and roadmap.
· Build out core teams and also communicate policies (SOP) to employees.
· Manage the whole Operational team, overall daily operations and ensure that daily targets set and are being met (KPIs and OKRs). Provide mentoring to all Shoesmart’s Operational Crew, motivate and mentoring them to meet and surpass Shoesmart’s organisational and product goals
· Make objective, data-driven decisions. Based on Revenue and profits, User activity and engagement within the product, Churn rate and retention, Quantitative and qualitative data are also needed to evaluate whether Shoesmart’s products have reached the desire Shoesmart’s Operational business goals.
· Recruit skilled talent and build the best possible team. It includes interviewing, recruiting and supervising operational employees and team. Will need to work hand in hand with HR division on this matter.
· Plan Fundraising objectives.
· Attend reguler meetings and make key decisions together with Shoesmart’s C levels.
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Layanan Pengaduan Konsumen
Company Address: Jl. Hang Lekiu KM. 2 Teluk Mata Ikan, Desa/Kelurahan Sambau, Kec. Nongsa, Kota Batam, Provinsi Kepulauan Riau, Kode Pos: 29465