Job Requirements
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Job description for Operation Supervisor at AsmaraKu
- Get Sh*t Done - no politics, no drama, no excessive meetings, more actions
- Continuous Improvements - not where you started, but where you heading
- Stay humble - respect each other
- Manage E-commerce operations from Warehouse, Procurement, Operation Business Analytics, Logistic, and Customer Service
- Monitor and evaluate vendor performances through agreed KPIs for warehouse partners and last mile logistics
- Analyze and assess Ops data, while also planning for continuous improvements
- Build and maintain good relationships with team, partners and stakeholders
- Review customer inquiries and handle complaints in any operational issues
- Lead, motivate, and support the team’s performance according to company values
- Responsible for controlling Ops budget and other related financial activities
- Review operational policies and procedures
- An honest person with strong integrity values and a good attitude to connect with others
- Great with excel
- Able to work Monday to Saturday
- Self-driven in completing tasks, have a high initiative to act
- Is a team player with results-oriented attitude and great problem-solving skills
- Have more than 4 years of experience in related fields
- Pay a strong attention to detail, have an analytical mind and good business acumen
- Have the eagerness to learn and is available within flexible working hours
- Possess people management skills, with a proven experience in leading teams
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