Operation Admin Executive
Job benefits
Other
Join us at HAACH GLOBAL PTE LTD and get plenty of other benefits that you can enjoy as we build our dreams together.
Must have skills
Job description for Operation Admin Executive at HAACH GLOBAL PTE LTD
Job Responsibilities:
- Greet customers
- Assist in answering of incoming calls from outlet
- Assist in calling of daily new Leads
- Attending to customer / enquiries where necessary
- Establish and maintain good relationships with customers
- Support daily operations
- Maintain a tidy reception area
- Any other ad-hoc duties assigned
Job Requirements
- Basic Customer service experience
- Accountable to everyone in all forms of communication in a prompt and timely manner
- Excellence in communicating messages and ensuring positivity in all communication (verbal, phone, and email) with customer service excellence
- Must do work with pride and expect excellence in own work
- Must have basic knowledge in usage of Excel for reports
- Must be highly organised with record-keeping skills, Timely & accurate updates on reports as assigned
- Ensuring all processes are done accordingly to the company values and practices
- Must be flexible and highly adaptable to new or sudden situations
- Independent and service-oriented
- An ability to remain calm and react fast under stressful circumstances
- Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
- Strong work ethic and attention to detail, with the ability to multi-task, prioritize and organize time effectively in a fast-paced environment
- Must be well-versed in English and at least one other language
- Be willing to learn
About the company
Beauty Spa and Wellness industries with emphasis on brands applying a natural and integrated system.
