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Job description for Online Sales Consultant at Korea Artiz Studio Pte. Ltd.
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Provide on the job training
- Minimal prior experience welcomed
- 6 day work week
- Ability to converse in both Chinese & English is required
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered
- Competitive Salary
- Mentorship and On-going training
- Exposure to South-East Asia Team and management