Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree

This job post is managed by

Korea ARTIZ STUDIO
Korea ARTIZ STUDIO
Online yesterday

Skills

Job description for Online Customer Service at Korea Artiz Studio Pte. Ltd.

Job Scope
Resolve request, issues and handle customer inquiries.
Proactively coordinate with sales team on communicating on customer requirements
Achieve 90% on time delivery for customer requests
Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
Update and maintain accurate records on customers' status
Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
Providing on job training

Requirement
Minimal prior experience welcomed
6 days off per month
Ability to converse in both Chinese & English is preffered
Proactive and always seeking new ways to improve yourself and your role
Only serious candidates will be considered

Company Benefits
Competitive Salary
Mentorship and On-going training
Exposure to South-East Asia Team and management
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