Online Customer Service
SGD1,800 - 3,500/Month
Customer Service
Full-Time · On-site
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
This job post is managed by
Korea ARTIZ STUDIO
Online 6 days ago
Skills
Job description for Online Customer Service at Korea Artiz Studio Pte. Ltd.
Job Scope
Resolve request, issues and handle customer inquiries.
Proactively coordinate with sales team on communicating on customer requirements
Achieve 90% on time delivery for customer requests
Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment.
Update and maintain accurate records on customers' status
Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
Providing on job training
Requirement
Minimal prior experience welcomed
6 days off per month
Ability to converse in both Chinese & English is preffered
Proactive and always seeking new ways to improve yourself and your role
Only serious candidates will be considered
Company Benefits
Competitive Salary
Mentorship and On-going training
Exposure to South-East Asia Team and management
About the company
Free from the influence of time & place, our portraits capture a moment that is timeless. This is our aim when capturing any photo. As a child, I was deeply moved when I saw a photo of my grandparents together, bathed in a soft red light. I can never forget the impression that photo left on me, it had a large impact on me and my photography. I wish for brides and grooms to have the same feelings that I experienced when they receive their portraits. The most beautiful moments of loving couples should be retained forever. - Founder Kim Yong Seon
Founded In Busan, Korea Since 2008, South Korea Network KBS Central Has Named Artiz As One Of The Leading Bridal Fashion Icon And Wedding Provider For Authentic Korean-Style Photography. Capturing Timeless Portraits For More Than 20 Million Couples Throughout The 45 Situated Studio Locations. Our Unique Background Setting Crafted By SBS Korea Landscape Designers Has Propelled Artiz Within The Ranks Of Luxury Wedding Photography Elites Throughout The World, Delivering World-Leading Standards And Services.
Ushering In Artiz Global Success Was The Expansion To Singapore’s Wedding Scene In 2017 And Has Been Crowned Unanimously As Singapore's Largest Indoor Wedding Studio And Sole Provider For Authentic Korean-Style Wedding Photography.
Our Extensive Portfolio Of Over 200 A-List Celebrities Endorsements And Mutual Collaborative Shoots With Local Top-Tier Influencers And Media Publications Has Propelled Artiz Into The Ranks Of Singapore’s Wedding Elites. This Includes Jian Hao Tan (Frobes 30 Under 30, 2016) With His Now Wife Debbie Soon (Influencer), Jade Rasif (Rank #2 South East Asia DJ, 2020), Naomi Neo (Singapore’s Most Followed Female Influencer, 2020) As Well As LGBTQ Activism Shoot For Andee Chua And Hugo Lim (Youtuber Influencer, Runway Model And LGBTQ Activist)
Artiz Has Seen To Also Paved The Way For Luxury Wedding And Bridal Providers, Having Earned Featured Publications In Over 200 Global Media Channels Worldwide Such As ELLE, COSMOPOLITAN BRIDE, VOGUE & HERWORLD Singapore
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