Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Skills
Job description for Learning Partner Consultant(InternalTitle: Guiding Teacher) at Apersona Pte Ltd
- Likes to do MATH coaching with kids in Primary and kindergarten level as you will be supporting the Master Teacher
- Tech Savvy as you will be using the inhouse tech system and may need to produce self-recording videos
- Passionate about customer service to support parents via online chats as well as video/voice call
- Strong problem solver - help customer to solve complex problems
- Class preparation with the master teachers (e.g: content, learning objective, solution method)
- Observe online live broadcast courses to make sure the online learning in smooth and discipline order. Responsible for student attendance, homework submission, conduct homework correction after class, and any other learning effects follow-up tasks.
- Regularly communicate with parents and timely feedback on students’ learning progression via data tracking and analysis.
- Build up an active and healthy trust relationship with the parents and students, develop the learning plan for students' further improvement
- Leverage on leads generated by the company, contact, engage parents/students through instant messaging, and other communication tools. It involves a deep understanding of the educational needs of students and discussing with parents on meeting those needs
- Pursue the conversion opportunities
- Assist in handling customers queries
- Assist the Business Development team in charge of planning and execution related subject learning programs and activities.
- Graduate are welcome to apply as training will be provided.
- High energy, passionate and deeply empathetic of the customer
- Strong desire in working in a start-up environment and comfortable with always be evolving different projects
- Highly self-motivated with the ability to work fast and smart independently
- Excellent communication, organizational and time management skills
- Verbal communication in mandarin to liaise with China team and Chinese clients
- Attractive compensation incentive scheme (Base + Minimum Allowance + Per-semester Performance bonus + Performance Annual Bonus)
- A company committed to developing you personally and professionally
- Open and fun working environment
- Other benefits include corporate mobile phone, health insurance, and learning and development opportunities
- Tue to Sunday 9.30 to 6.30pm (include 1 hour lunch break).
- Weekends work from home. Monday is Rest Day
- As most activities are by phone and online videos, you will have flexibility to work from home for some days
- You will be working from home on Weekends on flexi-hours (hours you have classes, admin works and meetings only)