Job Requirements
Skills
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Job description for IT Support Helpdesk at PT Indocyber Global Teknologi
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Troubleshoot and resolve application issues, maintain and update technical support documentation
- Providing technical support across the company (this may be in person or over the phone)
- Repairing and replacing equipment as necessary
- Handle asset management, maintain inventory, setting up accounts for new users
- Computer Science
- Computing
- Engineering
- A technical, logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritise and delegate
- A keen eye for detail
- Experience min. 1 year using SQL is a must
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