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IT Service Desk Operator (Project-Based)

Lintasarta
Jakarta, Indonesia
Operations
Full-Time
1 - 3 years of experience

Job description for IT Service Desk Operator (Project-Based) at Lintasarta

Job Description:
  • Issue and manage problem-and-incident tickets
  • Serve as the first point of contact for customers seeking technical assistance related to Network / Infrastructure / Data Center / IT Service Management
  • Create daily, weekly, and monthly incident reports

Job Requirements:
  • Minimum Diploma Degree (D3), majoring in Information System or Information Technology
  • At least 1 year experience in the field of Information System / Information Technology, preferably as a Service Desk Operator for Storage / Server / Application / IT Service Management
  • Strong knowledge of TCP/IP
  • Ability to operate Cisco devices / Storage / Server
  • Excellent Microsoft Office skills
  • Willing to be placed in Banking Companies
  • Willing to work in shifts
  • Willing to work on a contract basis
Must have skills
About the company
Lintasarta
Lintasarta
501 - 1000 employees
Lintasarta provides the widest possible access of important informations to public and the stakeholders. Various informations that are related to the products and services of Lintasarta as well as other literature about Information and Communication Technologies can be accessed by downloading the informations from this page.
Office address
Menara Thamrin 12th floor, Jl. M.H. Thamrin Kav. 3, Jakarta
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IT Service Desk Operator (Project-Based)

Lintasarta
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