Job Requirements
5 - 10 years of experience
Skills
Job description for IT Manager at Courts Singapore
The essential responsibilities of Business Intelligence Analyst include:
- Negotiate between external vendors and suppliers to resolve often highly technical or contentious issues and conflicts to ensure that projects and work packages are delivered on time and within budget
- Lead and grow the Business intelligence and Application team to its full potential by developing his / her people’s desired skillsets
- Lead the Business Intelligence and Application team to create a new level of innovation, capability and service excellence
- Develop and review ICS Business intelligence and Application policy and implementation processes
- To lead, plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
- Fully understand the business requirements and translate these to effective and meaningful information.
- Build and modify operational database structures as identified based on business requirements
- Manage and maintain the Change Request for MIS
- Assist in data-mining, data cleansing and data extraction
- Ensure data integrity
- Manage companywide management reporting requirement and deliver reports timely to the management team and business units
- Documentation of Request for reports, SOP and business requirements.
- Responsible for CRM related activities and Analysis
- Produce reports using the BI tools
- Support general day to day MIS activities
Minimum Qualification Required:
- Degree in Business Administration, Accountancy or an Information Technology related field
- At least 3 years in BI/MIS Analyst role, including business Analyst and maintenance related responsibilities.
Knowledge, Skills and Abilities:
- Working knowledge of business process design, conceptualization skills is essential.
- Knowledge of MS SQL/ SSIS is a must.
- Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
- Experience with Navision is advantage.
- Skills in Microsoft office like Word, PowerPoint and Excel is essential.
- Hands on experience in ETL
- Excellent verbal and communication skills and able to translate complex technical issues into plain English, easily digestible for customers and stakeholders
- Strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines and geographies
- Good analytical skills and ability to investigate the source of a problem across several different systems if required
- Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands
- Ability to establish working relationships with co-workers, staff and external contacts, and work effectively and professionally in a team environment
- Available to work period weekends and off-hours for on-site support requirements
- Available for rotational 24/7 on call support