IOT Field Engineer - Industrial & Embedded AI

IOT Field Engineer - Industrial & Embedded AI

Location: Based in Singapore (Required to travel for deployments such as SEA, Australia, Europe and the Middle East)

Groundup.ai aims to empower every workplace to be an AI-driven company. We envision that our clients will be using our AI tools as a foundation in their everyday operations. As we continue bringing our innovative approach to fast-growing companies across manufacturing, aerospace, logistics, and maritime, we are looking for an IoT Field Engineer to join us on this exciting journey.

As an IoT Field Engineer, you will not only be responsible for installing, configuring, and supporting our IoT solutions on-site, but also for helping design practical deployment architectures that are technically sound, commercially viable, and cost-disciplined.

This is not a pure installation role. We are looking for someone who can think like an engineer, act like a project owner, and make commercially responsible decisions on behalf of the company.

Key Responsibilities

• Deployment & Project Coordination
• Plan and execute IoT hardware deployments tailored to client site requirements.
• Perform on-site installation and configuration of our software and hardware solutions.
• Safe commissioning and handover: Perform pre-commissioning checks, functional testing, device configuration, power-on validation, signal verification, fault diagnosis, and handover documentation.
• Ensure all required electrical testing, inspection, certification, or energisation approval is completed by the appropriate authorised person before equipment is placed into operation.
• Electrical, Circuitry & Safe Site Installation Work
• Perform low-voltage IoT electrical integration work: Carry out basic low-voltage electrical and circuitry tasks relating to IoT deployments, including device wiring, cable termination, connector assembly, sensor connection, gateway power-up, and integration with approved power sources, control panels, or industrial equipment interfaces.
• Work within the authorised electrical scope: Perform only electrical work that is within the employee’s competency, training, certification, and company-authorised scope.
• Handle low-voltage DC and industrial power interfaces safely: Work primarily with low-voltage DC systems, typically including 5V, 12V, and 24V DC systems.
• Infrastructure Management
• Maintain the stability and reliability of deployed IoT systems to ensure uninterrupted data flow and operation.
• Monitor device performance, diagnose, and resolve technical issues proactively.
• Technical Support & Troubleshooting
• Provide on-site and hands-on technical support to resolve client hardware-related issues quickly.
• Train clients on product usage and maintenance best practices.
• Conduct root cause analysis and implement preventive measures to minimize downtime.
• Use diagnostic and test equipment: Use multimeters, clamp meters, oscilloscopes, signal testers, insulation testers where appropriate, and other diagnostic tools to verify continuity, voltage, current, grounding, polarity, signal integrity, sensor output, and device communication during installation, commissioning, and troubleshooting.
• Assemble and troubleshoot basic circuits: Assemble, modify, and troubleshoot basic electrical and electronic circuits used in IoT deployments, including soldering, crimping, ferruling, cable dressing, labelling, use of connectors, terminal blocks, DIN rail components, fuses, relays, power supplies, and enclosure-mounted components.
• Solution Architecture, Costing & Commercial Implementation
• Design practical, cost-effective IoT deployment architectures based on each customer’s site conditions, operational requirements, asset criticality, connectivity constraints, safety requirements, and project outcomes.
• Identify potential cost overruns, scope creep, technical risks, or site constraints early, and propose mitigation plans before they affect delivery cost, customer satisfaction, or project profitability.
• Maintain ownership of the deployed solution design from proposal through implementation, ensuring that the final deployed system matches the approved architecture, fulfils customer requirements, and protects Groundup.ai’s commercial interests.
• Prepare post-deployment cost and implementation reviews, including lessons learned, actual versus planned resource usage, technical deviations, and recommendations to improve future deployment efficiency and margins.
• Resource Optimization
• Manage deployment resources efficiently to meet project timelines and budgets.
• Coordinate with production teams to ensure timely delivery and setup of materials.
• Develop and improve SOPs for installation, maintenance, and troubleshooting.
• Quality Assurance & Compliance
• Ensure all deployments adhere to safety, quality, and industry standards.
• Revisit sites for routine maintenance checks and client follow-ups.
• Work with QA to validate device performance and system reliability.
• Ensure compliance with safety regulations and company installation standards.
• Escalate unsafe or non-compliant conditions: Stop work and escalate immediately and resolve safely if any unsafe condition, unclear electrical scope, damaged equipment, unauthorised wiring, missing isolation, inadequate grounding, overloaded circuit, exposed conductor, or non-compliant installation is identified.
• Comply with electrical safety and engineering standards: Carry out work in accordance with applicable laws, client site safety rules, company method statements, risk assessments, permit-to-work procedures, lockout/tagout requirements, and relevant national engineering standards and codes of practice.
• Reporting & Documentation
• Prepare deployment reports, including resource usage, timelines, and technical outcomes.
• Read and interpret electrical documentation: Read and interpret electrical schematics, wiring diagrams, single-line diagrams, pin-out specifications, terminal layouts, equipment manuals, and installation drawings to correctly install and connect IoT sensors, gateways, edge devices, power supplies, relays, and communication modules.
• Document installation processes and client interactions in our CRM.
• Maintain detailed technical documentation for future reference and process improvements.
• Prepare or update installation records, wiring markups, test results, photos, asset registers, as-built drawings, and commissioning reports.
• Maintain installation quality and documentation: Ensure all wiring, cable routing, labelling, terminations, enclosures, glands, connectors, and mounted components are installed neatly, safely, and maintainably.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechatronics, Computer Engineering, or related field.
• At least 3 years of experience in IoT hardware deployment, field engineering, or related roles.
• Strong problem-solving skills and attention to detail.
• Significant experience in on-site installation and technical support in an IoT and technology environment
• Proficiency in IoT device setup, calibration, and troubleshooting.
• Familiarity with industrial sensors and communication protocols, including but not limited to HTTP, MQTT, Zigbee, LoRaWAN, and NTP
• Self-driven and able to work independently and manage on-site responsibilities effectively.
• Strong communication skills and ability to work in client-facing situations.
• Excited about working onsite and traveling locally and internationally for deployments.
• Experience supporting solution design, site surveys, technical proposals, deployment costing, or implementation planning for IoT, industrial automation, electrical, mechanical, or technology projects.
• Ability to balance technical requirements with commercial realities, including cost control, project margins, manpower planning, vendor costs, and scope management.
• Strong customer-facing communication skills, with the ability to explain technical solutions, justify implementation choices, manage expectations, and negotiate practical deployment trade-offs.
• Commercial awareness and ownership mindset, with the ability to think on behalf of the company and protect project profitability while still delivering successful customer outcomes.
• Ability to identify scope creep, cost overruns, technical risks, and implementation constraints early, and escalate or resolve them proactively.
• Experience with edge devices, gateways, and cloud integration.

Qualifications that set you apart

• Certifications in electrical, mechanical, or related fields
• Certifications in related WSQ and ISO standards
• Strong communication skills in an additional language such as Mandarin, Bahasa Indonesia, Korean, Japanese, or Arabic.
  
  WHAT WE OFFER
• 18-month field-to-leadership trajectory. We eliminate rigid timelines and tenure-based politics—your career velocity depends entirely on your execution.
  
  High performers can fast-track into distinct, elite career pathways within 18 months:
• The Architecture Track (Senior IoT / Solutions Engineer): Own deep technical blueprints, complex hardware-to-cloud integrations, and large-scale solution design. Or:
• The Operations Track (Deployment Lead / Regional Field Engineering Lead): Command multi-country field execution, manage complex regional project rollouts, and lead cross-functional deployment teams.
  
  We provide the launchpad; your ambition defines the altitude. If you are looking for an artificial ceiling on what you can achieve, you won't find one here.
• High-visibility technical leadership. We don't hide our engineers in the back room. You will bridge the gap between our core R&D/Product teams and the market, representing Groundup.ai in high-value enterprise environments and driving the strategic choices that guarantee mission-critical deployment success.
• Direct interface with founders and enterprise executives. You will act as the high-agency link between our core Product/R&D teams, Sales leadership, and the market.
• Uncapped international technical exposure. Rapidly build your engineering toolkit by deploying systems across APAC, Australia, and the Middle East.