Job description for Human Resources Generalist at The Pawhigh
About Us
The pet industry is booming — globally it’s one of the fastest-growing sectors, and here in Indonesia, the demand for pet products and services has skyrocketed in recent years. We’re proud to be part of this exciting growth, and we’re looking for someone who shares our passion for both people and pets.
At our company, we believe great teams are built not only on skills but also on compatibility. That’s why we practice a personality + fit approach to hiring, making sure every team member not only has the ability to do the job but also blends well with the culture and energy of the team.
About the Role
This role will be the go-to person for all HR-related matters in the office - from recruitment and employee relations to payroll support and HR administration. You’ll take care of the day-to-day HR operations while working closely with management, who will guide and oversee overall strategy.
What We Value in You
- A people-first mindset - you see beyond CVs and believe in personality hiring.
- Strong communication skills - approachable, empathetic, and professional.
- Organised and proactive - someone who gets things done.
- Flexibility and positivity - we’re in a fun, fast-growing industry, and we need someone who can roll with it!
- Previous HR experience (min. 2 years), plus familiarity with Indonesian labour law.
What You’ll Do
- Handle employee data, contracts, and HR administration.
- Manage recruitment: posting job ads, screening candidates, and coordinating interviews.
- Support onboarding and offboarding processes.
- Assist with payroll preparation, attendance, and leave management.
- Act as the first point of contact for employee HR-related queries.
- Help implement HR policies and procedures.
- Support employee engagement and workplace culture initiatives.
