Giaohangtietkiem JSC. (GHTK) is a professional delivery company specializing in e-Logistics, providing fast and high-quality delivery service. GHTK currently has over 550 branches in 63 provinces, more than 27.000 employees and will continue to grow in 2020.
We are looking for a Project Management Assistant who is dynamic with the ability to multitask to take charge of different operational projects. For the first 1-3 months, you will be provided with certain guidance along with practical application to current projects. Then you will be responsible for managing a part of the GHTK operation system and also ensuring customer service quality. This position reports to the Chief Operation Officer.
- Manage current projects by having branch-visits regularly in Hanoi/Ho Chi Minh city: track daily progress, detect critical problems and promptly take action to solve the root cause, report weekly to Chief Operation Officer;
• Evaluate current operation status: research and propose new strategies to enhance service quality, customer satisfaction and maintain life-long customer relations;
• Manage human resources system: training new staffs, supervising and reporting on their productivity;
• Working with data and extract insights by analyzing data in order to implement operational excellence;
- Directly execute new projects to ensure the 6-hour delivery service, collaborate and negotiate with different stakeholders to ensure implementation; support other projects when needed;
- Research to understand the current trends of E-Logistics industry in general, and customer insights in specific;
- Other ad-hoc tasks assigned by Chief Operation Officer.
- Final-year students or fresh graduates from universities in
• HN: FTU, NEU, DAV, AOF, BA, RMIT, HUST…;
• HCM: FTU, UEH, UEL, HCMUT, UFM, IU, HUFLIT,…;
- A logical, analytical, and critical mindset with strong problem-solving skill and resilience;
- Good leadership and interpersonal skills: the ability to work flexibly with a wide range of staff throughout the company and communicate/interact effectively with different stakeholders
- Ability to multi-task and work independently under tight deadlines with high responsibility;
- Basic understanding about technology system is preferred;
- Customer centricity, influence and negotiation skills;
- Self-motivation, optimism and be open-minded.
3/ Benefits for you
- Salary is periodically reviewed inconsistent with capacity;
- Work in a young and dynamic environment;
- Be empowered, self-determined and have enough space with various challenges for self-development;
- Receive practical training to understand thoroughly the operating process and customer service to support the works;
- Many promotion opportunities to develop a career path;
- Welfare regimes in accordance with current law and company policies: health insurance, social insurance packages….
Email topic: HCM_PMA_Your Name
Ho Chi Minh: Pico Plaza, 20 Cong Hoa Street, 12 Ward, Tan Binh District, HCMC