Job Requirements
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Skills
Job description for Fulfillment and Logistics Assistant at Nuri
- Effectively and efficeintly processing, monitoring and following up for the PO inbound to the 3rd party WH
- Make sure the SLA inbound Is on-time according to the agreed SLA with 3rd party WH
- Consistently fulfill the platform orders (including drop-shipping orders) daily according to the company / platform SLA to increase customer satisfactions and reduce complaints
- Consistently monitor and update the shipping number of the orders to the merchant system
- Collaborate with customer service team to solve issue of customer complaints regarding the orders and logistics
- Goods, packaging, and other supporting materials are properly stored without damage and with exact planned quantity
- Monitor the inventory in the system and coordinate with merchandiser to make sure stocks are above safety stock
- Monitor the slow moving and dead stock and coordinate with platform team to make sure the goods can be out from WH to reduce slow moving and dead stock
- Join and perform the periodic stock take in the 3rd party WH
- Coorrdinate with CS team and 3rd party WH for the return orders from customer
- Checking and verify the invoices and all the supporting documents from the 3rd party WH and 3PL before submitting to the finance
- Efficiently & Effectively, make sure and prepare the documents needed to submit to the finance for the settlement and payment according to the company policy
- Coordinate with legal team to verify and review the contracts with 3PL and 3rd party WH if any
- Bachelor's degree required with preferred major in Business / Management / Online Commerce, Industrial Engineering, International Trade
- Preferred minimum of 1 year experience in the retail, e-commerce or operations (fresh graduates with good qualifier are welcome to apply)
- Have knowledge of e-commerce business, Warehousing and Logistics process
- Logistic enthusiast, self-starter, critical thinker, customer orientation, highly committed, problem solver and passionate individual
- Proffesional level English (If can write and speak Chinese is a plus point but not mandatory)
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