Responsible for establishing anti-fraud framework to all business process, technology and product related initiatives, from business acquisition to operation, to improve our governance, risk management, safe guard of asset and reliability of consumer protection program.
· Fraud investigation for areas that have not been identified by Fraud Detection System under payment and financial services units.
KEY ACCOUNTABILITIES (by priority)
· Completing regular fraud risk assessment to determine area of anti-fraud control enablement
· Submit fraud risk register to risk owner/risk champion.
· Provide recommendation to improve anti-fraud control.
· Establish and review the applicability of anti-fraud policy.
· Completing and coordinating fraud investigation with relevant subject matter experts for areas that have not been identified by Fraud Detection System under payment and financial services units.
· Producing escalation report for any decision to be made by relevant senior manager of department/project being oversee and circulate the decision timely.
· Working together with SOP manager in documenting improvement of anti-fraud controls that being agreed by risk owner.
· Promote and show internal audit culture as partner of business in agile environment by having high initiatives in providing the suitable advisory approach, coordinating/conducting/participating the right conversation and/or sharing session, while keeping abreast of the capability and knowledge on industry trends and international standards;
QUALIFICATIONS / EXPERIENCE (incl min years)
- Minimum bachelor degree in Accounting, Economic, Business Management, Information System and related fields;
- Minimum 12 years working experience that specialize in business process improvement and anti-fraud program;
- Proven leadership experiences in coordinating collaboration with external team member;
- Having working experience in payment, financial and technology industry;
- Having working experience in forensic audit and data analytic;
- Preferable having certification in fraud examiner area.
KNOWLEDGE & TECHNICAL SKILLS
- Excellent knowledge of financial services industry related anti-fraud program and practices;
- Excellent documentation on investigation report and working paper related flow process using Visio or other tools;
- Ability to quickly understand of business processes and fraud implication, and make value added and practival recommendation for qualified execution of anti-fraud control;
- Ability to work independently with self-motivation;
- Able to “think on your feet” with stakeholders such as staff, leaders, and management;
- Have a confident manner – even in high stress situations;
- Good communications skills both Indonesian and English;
- Good knowledge of payment, financial and technology industry, regulation trends, and industry best practices